Terms of Purchase

These Terms of Purchase (“Terms”) govern your purchase of products and services made available through https://www.pikanzo.com (the “Site”), operated by Pikanzo (“we”, “us”, or “our”).

By placing an order through our Site, you agree to be bound by these Terms, as well as our Terms of Service and Privacy Policy, which are incorporated herein by reference.

Please read these Terms carefully before making a purchase.

1. ELIGIBILITY

By placing an order on our Site, you confirm that you:

- Are at least 18 years of age;
- Have the legal capacity to enter into a binding contract;
- Are not prohibited from purchasing products under applicable laws.

2. ORDER PROCESSING

We reserve the right, at our sole discretion, to refuse, cancel, or limit any order for any reason, including but not limited to:

- Product availability;
- Errors in pricing or product descriptions;
- Suspected fraudulent or unauthorized transactions.

If your order is canceled after payment has been processed, we will issue a refund to your original payment method.

3. PRODUCT DESCRIPTIONS

We make reasonable efforts to ensure that product information, including descriptions, images, and pricing, is accurate. However, we do not guarantee that all product details are complete, current, or error-free.

If a product you receive is materially different from its description, your sole remedy is to request a return or refund in accordance with our Return and Refund Policy.

4. PRICING AND PAYMENT

All prices are displayed in the currency shown on the Site and are subject to change without notice.

In the event of a pricing error, we reserve the right to cancel affected orders and issue a full refund.

5. SHIPPING AND DELIVERY

Estimated delivery times are provided for reference only and are not guaranteed. Delivery may be affected by factors including, but not limited to:

- Product availability;
- Customs clearance procedures;
- Carrier delays;
- Weather conditions or other external circumstances.

We are not responsible for delays beyond our reasonable control.

6. PRODUCT AVAILABILITY

Product availability is not guaranteed. In rare circumstances, items may become unavailable after an order has been placed. If this occurs, we will notify you by email and refund any amounts paid for unavailable items.

7. DISCLAIMERS

Products sold through the Site:

- May not include manufacturer warranties;
- May not include manuals or instructions in your preferred or native language;
- May not comply with all local standards or regulations in your country or region.

You are responsible for ensuring that products purchased from us are lawful to import and use in your jurisdiction.

8. TAXES AND DUTIES

You are responsible for any applicable taxes, customs duties, or fees imposed by your local authorities, including sales tax, VAT, import duties, or other governmental charges.

9. COMMUNICATIONS

By placing an order, you consent to receive communications from us related to your purchase, including order confirmations, shipping notifications, and customer service correspondence.

10. GOVERNING LAW

These Terms of Purchase shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

11. CONTACT INFORMATION

If you have any questions regarding these Terms of Purchase, please contact us at:

Email: support@pikanzo.com
Website: https://www.pikanzo.com