Terms of Service
OVERVIEW
Welcome to Pikanzo. The terms “we”, “us” and “our” refer to Pikanzo. Pikanzo operates this store and website, including all related information, content, features, tools, products and services (the “Services”) to provide you with a curated shopping experience. Pikanzo is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use our Services.
Please read these Terms carefully before using our Services. By accessing or using any part of the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not access or use the Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction of residence.
You may be required to provide personal information such as your email address, billing address, payment details, and shipping information. You represent that all information you provide is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Accounts may not be transferred, sold, or assigned to another party.
SECTION 2 – OUR PRODUCTS
We make every effort to display our products accurately. However, product colors or appearance may vary depending on your device and display settings.
We do not guarantee that the appearance or quality of products will meet your expectations. All product descriptions and availability are subject to change without notice. We reserve the right to discontinue or limit quantities of any product at any time.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order at our discretion. Your order is not accepted until payment is processed and confirmation is issued.
If an order is modified or canceled, we will attempt to notify you using the contact information provided. All purchases are subject to our Return and Refund Policy.
Products are sold for personal or household use only and may not be resold commercially.
SECTION 4 – PRICES AND BILLING
Prices are subject to change without notice. The price charged will be the price displayed at the time the order is placed. Prices do not include applicable taxes, shipping fees, or customs charges unless stated otherwise.
You agree to provide accurate billing and payment information and authorize us to charge your selected payment method for all purchases.
SECTION 5 – SHIPPING AND DELIVERY
All delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs clearance, or events beyond our reasonable control.
Risk of loss and title pass to you once the order is handed over to the shipping carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content on the Services, including text, images, logos, designs, and other materials, is owned by Pikanzo or its licensors and is protected by applicable intellectual property laws.
You may use the Services for personal, non-commercial use only. Unauthorized reproduction, distribution, or exploitation of any content is prohibited.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” and “as available.” We do not control and are not responsible for these tools or their use.
SECTION 8 – THIRD-PARTY LINKS
The Services may include links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites. Accessing third-party services is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Pikanzo is powered by Shopify. However, all purchases are made directly with Pikanzo. Shopify is not responsible for any sales, products, or disputes arising from your purchase.
SECTION 10 – PRIVACY POLICY
Your submission of personal information through the Services is governed by our Privacy Policy. Because the Services are hosted by Shopify, Shopify may also process your data in accordance with its Privacy Policy.
SECTION 11 – FEEDBACK
If you submit feedback, reviews, or suggestions, you grant us a perpetual, royalty-free license to use such content for business and promotional purposes.
SECTION 12 – ERRORS AND INACCURACIES
We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if any information is inaccurate at any time.
SECTION 13 – PROHIBITED USES
You may not use the Services for unlawful purposes, to violate laws, infringe intellectual property rights, transmit malicious code, or engage in abusive or deceptive conduct.
SECTION 14 – TERMINATION
We may suspend or terminate access to the Services at any time without notice if these Terms are violated.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available” without warranties of any kind, either express or implied.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Pikanzo shall not be liable for indirect, incidental, or consequential damages arising from use of the Services.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Pikanzo and its partners from any claims arising out of your violation of these Terms.
SECTION 18 – SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions shall remain in effect.
SECTION 19 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Pikanzo regarding use of the Services.
SECTION 20 – ASSIGNMENT
You may not assign your rights under these Terms without our consent. We may assign our rights without restriction.
SECTION 21 – GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of Hong Kong, without regard to conflict of law principles.
SECTION 22 – CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the Services constitutes acceptance of changes.
SECTION 23 – CONTACT INFORMATION
Questions about these Terms should be sent to:
Email: support@pikanzo.com
Company: PIZZO LIMITED
Address: FLAT/RM 3 13F HONOUR IND CTR 6 SUN YIP STREET CHAIWAN HK